Speed-to-lead: why the first business to reply gets the job
The first business to reply usually wins the job. Here's what speed-to-lead really means and how to check your own reply times in 10 minutes.
Read the article
Mike van Rensburg
Director
Integ Connect
About
I help South African businesses stop losing enquiries. Integ Connect's AI agent, Neo, answers your website chats, WhatsApps and missed calls in seconds, in multiple languages, then qualifies and books customers in before they phone your competitor. Live in 2 days, month-to-month, priced in rand.
Your website chatbot: what return should you actually see?
A ten-minute self-check for South African owners: what your website AI should actually be booking for you.
Read the articleHow to spot an AI-visibility scam (before it costs you)
Ads promising ChatGPT recommendations on autopilot are everywhere. The five red flags, and five questions to ask any provider.
Read the articleFAQ
No. Neo holds a natural conversation and only answers from the information you approve. If a question needs a person, Neo says so and hands over to your team with the full conversation.
Neo can be live on your website within 2 days. We spend the first 30 days getting every channel working and tuned, then move to monthly monitoring and improvements.
Plans start at R3,000 a month with a R5,000 once-off setup fee, and there are four tiers as your business grows. See the pricing page on integconnect.co.za for what's included.
No. There's no minimum term, so you can stop whenever Neo isn't earning its keep. We recommend giving it at least 90 days, because Neo gets sharper as it learns from your real enquiries.
It's not an auto-reply. Every enquiry, from website chat, WhatsApp, phone calls, Facebook, Instagram or Google, gets a real response from Neo within seconds. Neo qualifies the customer, then books them in or hands them straight to your salesperson with the full conversation. The often-quoted Lead Response Management study found leads contacted within 5 minutes were up to 100 times more likely to be reached than those contacted after 30, so you win more of the traffic you already pay for.
Neo asks the right questions (area, budget, timing and what they need), books the customer straight into your calendar with a WhatsApp confirmation, and logs the contact and transcript to your CRM. It's one system from first message to booking, so no lead slips through the cracks. One client saw 40% more sales calls booked from their website traffic.
Yes. We set up automatic review requests after every job, plus monitoring and replies, so your Google rating keeps climbing. More good reviews also help you show up on Google Maps and in AI answers.
Your past customers and old leads are money already sitting in your database. We run win-back campaigns and automated follow-up sequences that bring them back, and Neo picks up the replies and books them in. It's often the quickest win, because these people already know you.
Customers now ask ChatGPT, Gemini, Perplexity and Google's AI Overviews for "the best plumber in Randburg" instead of scrolling through search results. The AI gives a short list of names, and if you aren't in the answer, you don't get the call. Our AEO, GEO and SEO work gets your business named in AI answers and on Google Maps. Try the free "Get Found in AI" check on integconnect.co.za.
Neo remembers everyone it has emailed, phoned, chatted or WhatsApped with, along with the full history of every conversation. When a customer comes back, Neo picks up where they left off. Neo keeps hold of every lead until it's booked or in your salesperson's hands, so nothing slips through the cracks.
VisionLink Preparing your card