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Frequently Asked Questions
How do I reset my password?
Open the login page and select 'Forgot password?'. We will send a secure reset email.
How do I share my digital card?
Open your card and use the share options for URL, QR code, Apple Wallet, or Google Wallet where available.
Can I update company billing details?
Company admins can update billing and subscription details from the Subscription page in the dashboard.
Where can I get technical support?
Email support@visionlink.co.za and include your company name, screenshots, and the page URL if possible.
How do I add team members?
Use Employee Invites in your company dashboard to send invitations and assign access.
What should I do if payment fails?
Check the Subscription page for the latest payment state and retry using the available payment actions.